Collaboration tools
As information architects we have a challenge when dealing with the large number of tools emerging the last decade in the space of knowledge management. The worst area of KM is related to the many types of collaboration tools - where for the sake of simplicity I would like to exclude the ones related to direct communication (like e-mail and instant messaging).I think in short there are roughly three types of collaboration tools; 1) common interest networks (like the old news groups, and newer hypes like MySpace, etc.), 2) collaborative bookmarking & tagging (think del.cio.us) and 3) collaborative authoring (think Sharepoint in the Office area, but this also includes wiki's and blogs).
So when your KM architecture requires collaboration, then define what types of collaboration are required and how they relate. My view is that especially the collaborative authoring world that emerged holds the biggest potential for improving the way we manage knowledge. It moves the focus from approvals to content creation and that's what it should be all about. So when rethinking your collaboration space - think wiki's first.
Labels: knowledge management, Web2.0, wiki
posted by Evert Ruijs @ 10:54 AM
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