Being an Information Manager...

IM is all about behaviours ...

OK, so what is it that I do? Well, I talk to people (a lot) and basically half of the work is about issueing motherhood statements like - 'if you have not loaded the final records related your work, then your work is not finished!'. There is a lot about awareness (posters and training) and only a little about developing things.

Therefore I see Information Management mainly as a social, behaviour related science and it has not a lot to do with technology (OK, we must get all these systems to work, but that should be only 20% of the story). We have to try out if all these new things work with people, and we can only do that via improvising, and doing change management as we go along. Brilliant in this field was the late Claudio Ciborra - who laid a good foundation for how we could think about the way we deal with the world of IT. Probably IM is closer to HR than anything else.

Labels: behaviour, Information Management

posted by Evert Ruijs @ 10:48 PM